A custom domain does not work
What the custom domain verification messages mean and how to fix DNS, web server aliases and plan benefits.
Needs GrabWP Tenancy WaaS.
View all tagsWhat the custom domain verification messages mean and how to fix DNS, web server aliases and plan benefits.
Why a site displays the temporarily unavailable page (HTTP 503) and how to restore access.
Set the layout, brand colors, status colors and plan badge colors of the signup, pricing, template and customer dashboard screens, and how languages and RTL work.
What GrabWP does, which plugin you need, whether it runs on your hosting, and the trial, licence and support terms.
Define what each plan includes, sell extras on top of a plan, and install GrabWP add-on plugins from the Add-ons tab.
Let customers connect their own domain to their site, choose Cloudflare SaaS or Direct IP, and verify domains on the Domains screen.
Edit the seeded plans, set prices, benefits, display and payment IDs, and turn on a free trial for a paid plan.
Collect extra customer or subscription details during WaaS signup with the GrabWP Tenancy Custom Fields add-on.
Read your revenue, subscriber and trial numbers, look up recorded events in the activity log, and retry or dismiss a stuck site build.
Choose who gets admin notifications, set the email footer and trial reminder days, and edit, preview and test the customer and admin email templates.
Why scheduled renewal checks, trial reminders, auto backups or emails fail to run, and how to set up server cron and SMTP.
Offer a free trial, follow a subscription from signup to renewal, grace period and suspension, and change a customer's subscription by hand.
The four public pages WaaS needs (signup, dashboard, templates, pricing), how to repair them, and how to build them with shortcodes or blocks.
Plain meaning of terms used across GrabWP Tenancy, Pro and WaaS, organized alphabetically from A to Z.
Check DNS, pages, plans, payments, emails and a full test signup on the production site before you send customers to it.
Answers for site owners about logging in, paused sites, custom domains, plugins and contacting support.
WordPress and PHP minimums, writable directories, PHP extensions, server cron and email setup for GrabWP.
What GrabWP WaaS adds to your WordPress site, the five parts of a website service, and what happens between a signup and a finished customer site.
Setup steps tested by the GrabWP team for running GrabWP on an Ubuntu VPS managed by xCloud.
Lookup table of exact admin notices, status warnings and error messages across GrabWP plugins, with their cause and troubleshooting guide.
How to fix Stripe secret key errors, SePay VND currency requirements, WooCommerce anchor product issues and known Xendit errors.
Choose and connect a payment provider (Polar.sh, Stripe, Sepay, Xendit or WooCommerce), set your currency, link plans and test a payment.
Where to find GrabWP plugin changelogs and verification dates for the help hub.
Which timed jobs GrabWP runs, what Disable WP-Cron really turns off, and when you need a server cron job.
What you need, how to install the three plugins, and how the setup wizard takes you from an empty site to a working signup page.
Lookup tables for the WaaS shortcodes and their attributes, the five blocks, the 18 email and page templates with their tokens, the webhook routes and the scheduled jobs.
Choose which signup steps customers see, in what order, on how many screens, and with what labels, using signup flow presets.
What signup validation errors mean, which site names are reserved, and how to retry a stuck provisioning job.
Lookup tables for subscription statuses and what they do to a site, suspension reasons, site build states, invoice, service, discount and license statuses, and clone and backup steps.
Turn a site into a template customers can start from, organize the gallery with tags and tag groups, and import templates from CSV.
Every setting on the General, Billing Providers and Currency Settings parts of Waas > Settings, with its label, default and what it does.
Map of every GrabWP menu, tab, per-site screen and row icon in the main site's wp-admin.
Every GrabWP WP-CLI command with its arguments, flags and one example.