15 docs tagged with "Troubleshooting"

What the custom domain verification messages mean and how to fix DNS, web server aliases and plan benefits.

Why a site displays the temporarily unavailable page (HTTP 503) and how to restore access.

Why site admins cannot upload plugins and themes by default, why isolated sites start without themes, and how to manage extensions.

How to fix Pro config write errors, broken symlinks, S3 storage driver switches and backup or restore warnings.

Read your revenue, subscriber and trial numbers, look up recorded events in the activity log, and retry or dismiss a stuck site build.

Why scheduled renewal checks, trial reminders, auto backups or emails fail to run, and how to set up server cron and SMTP.

Why the red load.php notice appears in wp-admin and how to add the GrabWP Tenancy loader block to wp-config.php.

How to fix missing MU-plugin, missing data directory, file permission errors and legacy path structure notices.

Lookup table of exact admin notices, status warnings and error messages across GrabWP plugins, with their cause and troubleshooting guide.

Why path-based site URLs return 404 or open the main site, and how to configure Apache, LiteSpeed or Nginx.

How to fix Stripe secret key errors, SePay VND currency requirements, WooCommerce anchor product issues and known Xendit errors.

What each error message on Tenancy > License means and how to activate or clear your GrabWP Tenancy Pro license key.

What signup validation errors mean, which site names are reserved, and how to retry a stuck provisioning job.

Why clicking the site wp-admin link redirects to wp-login.php?grabwp_token_error=1 and how to fix token or object cache issues.

The facts support needs to answer quickly: versions, Status page, web server and the exact error text.