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Glossary

Short answer: this glossary explains the technical terms, settings, and file names used across GrabWP plugins in plain words, organized alphabetically from A to Z. Needs: Free

A​

Activity log​

Plain meaning: a record of platform actions and system events.
Where you see it: Waas > Settings > Activity Log. The setting Retention (days) ranges from 7 to 365 and defaults to 90.
Why it matters: old entries are automatically pruned by a daily cron job, so it is an operational log rather than a permanent archive.
More: Dashboard, activity log and provisioning

Anchor product​

Plain meaning: an internal WooCommerce product that WaaS uses for cart checkouts when WooCommerce is selected as the billing provider.
Where you see it: Waas > Settings > General, button Create/Repair WooCommerce Anchor Product.
Why it matters: if checkouts fail when using WooCommerce billing, clicking the repair tool generates or fixes the product, confirmed by WooCommerce anchor product is ready..
More: Payments

Asset CDN​

Plain meaning: serving client site static media and assets from a custom CDN domain.
Where you see it: Tenancy > Pro Settings > CDN. Disabled by default.
Why it matters: specifying an incorrect CDN hostname breaks images, styles, and scripts across client sites.
More: Pro settings

Auth Mode​

Plain meaning: how customers authenticate into their platform dashboard. Choices are WAAS Auth (Email signup) (default) and WordPress Auth (Login required).
Where you see it: Waas > Settings > General, field Auth Mode.
Why it matters: with WAAS Auth, customers sign up with an email and receive a one-time login code by email, making reliable transactional email mandatory.
More: Set up WaaS

Auto backup​

Plain meaning: automated background backups of client sites on a schedule.
Where you see it: Tenancy > Pro Settings > Backup. Disabled by default. Schedule options include manual, daily, weekly, fortnightly, and monthly, retaining between 1 and 30 archives (default 7).
Why it matters: automatic backups run via scheduled WordPress hooks and require an active server cron job.
More: Backup and restore | Scheduled jobs and server cron

B​

Backup​

Plain meaning: a standalone ZIP archive of an individual site containing its database, custom plugins and themes, config, and uploads. Backup execution follows 7 steps.
Where you see it: the Backup tab of a site under Tenancy > All Tenants. Needs Pro.
Why it matters: provides a safe restore point before making major site changes or updates.
More: Backup and restore

Backup offload​

Plain meaning: automatically copying backup ZIP archives to external cloud object storage.
Where you see it: Tenancy > Pro Settings > Backup, setting Offload Driver with options Disabled, Use Platform S3 Storage, or Custom S3 Endpoint.
Why it matters: controls whether backups are kept off-server and whether local copies are deleted via Delete Local Copy.
More: Backup and restore

Benefit​

Plain meaning: a feature permission or usage limit assigned to a subscription plan, such as allow_custom_domain.
Where you see it: Waas > Settings > Benefits and on each plan edit screen.
Why it matters: customers cannot access specific capabilities unless their plan includes the matching benefit.
More: Benefits, services and add-ons

Billing provider​

Plain meaning: the payment gateway service that processes subscription charges. Polar and WooCommerce are built into WaaS; Stripe, SePay, and Xendit are available via add-on plugins.
Where you see it: Waas > Settings > Billing Providers.
Why it matters: each gateway requires its own API keys and currency configuration (for example, SePay requires VND).
More: Payments

Plain meaning: a filesystem symbolic link for a plugin or theme that points to a target directory that no longer exists on disk.
Where you see it: Tenancy > Pro Settings > Symlink, button Fix All Tenant Broken Symlinks.
Why it matters: broken symlinks cause plugins or themes to disappear or trigger PHP warnings inside client sites.
More: Install method (symlink or copy) | Per-site plugins and themes

Built-in trial​

Plain meaning: a free trial managed natively by WaaS without requiring payment gateway integration. Defaults to 14 days; configurable from 1 to 365 days per plan.
Where you see it: plan settings under Waas > Settings > Plans. Automated reminder emails trigger at 7, 3, and 1 days before trial expiration.
Why it matters: when an unpaid trial expires, the site is suspended with the unavailable landing page.
More: Free trials and subscriptions

C​

Clone​

Plain meaning: copying an existing site (or the main site) into a new, independent client site. Base clone executes in 6 steps; Pro clone executes in 7 steps.
Where you see it: the Clone tab on Tenancy > All Tenants.
Why it matters: cloning is the primary mechanism used by WaaS to provision new customer sites from starter templates.
More: Clone a site

CNAME Target​

Plain meaning: the target DNS hostname that customers point their custom domain toward when Domain Mode is set to Cloudflare SaaS (CNAME).
Where you see it: Waas > Settings > General, in the Custom Domains section.
Why it matters: this value is shown in customer DNS setup instructions so their domain routes to your Cloudflare fallback origin.
More: Domain Mode | Client custom domains

Currencies (primary and secondary)​

Plain meaning: the currency units used for platform pricing. Primary defaults to USD; secondary is optional (default empty).
Where you see it: Waas > Settings > Billing Providers.
Why it matters: specific gateways require specific currencies; for example, SePay requires VND as primary or secondary currency.
More: Payment provider errors | Payments

Custom domain​

Plain meaning: a customer's own domain name (such as clientstore.com) connected to their site.
Where you see it: the customer dashboard and Waas > Domains.
Why it matters: requires the plan benefit allow_custom_domain. A site can have at most 2 custom domains and cannot use custom domains while running in path mode.
More: A custom domain does not work | Client custom domains

Custom fields​

Plain meaning: extra questions on the WaaS signup form, such as a phone number or company name, added by the GrabWP Tenancy Custom Fields add-on. Each field is stored on the customer profile (asked once) or on the subscription (asked for every site).
Where you see it: Waas > Custom Fields, the Additional information signup step, the subscription detail and the customer dashboard Your details card.
Why it matters: needs WaaS 1.1.25 or later, and is off until you turn on Ask on signup.
More: Custom fields at signup

D​

Data directory​

Plain meaning: the directory on the server where GrabWP stores site files, uploads, and configuration files. Default is wp-content/grabwp-tenancy.
Where you see it: Tenancy > Status. Site uploads reside in {base}/{tenant_id}/uploads.
Why it matters: must exist and be writable by the web server user for sites to function properly.
More: Where site data lives | Install GrabWP

DCV Delegation​

Plain meaning: a Cloudflare DNS delegation record that enables automatic SSL certificate validation and renewals for custom hostnames.
Where you see it: Waas > Settings > General, inside Custom Domains when using Cloudflare SaaS.
Why it matters: required for seamless SSL issuance when customers connect third-party domains.
More: Domain Mode | Client custom domains

Discount rule​

Plain meaning: a promotional discount managed by the GrabWP Tenancy Discounts add-on. Durations include First payment only, Fixed number of payments (including first), and Every payment until plan change or cancellation.
Where you see it: Waas > Discounts. Displayed on frontend pages using the [grabwp_waas_promo] shortcode.
Why it matters: allows running coupon promotions during checkout. When discounts are toggled off, existing codes are preserved but ignored.
More: Before you buy

Domain Mode​

Plain meaning: the method used to connect customer custom domains. Choices are Cloudflare SaaS (CNAME) (default) and Direct IP (A record).
Where you see it: Waas > Settings > General, under Custom Domains.
Why it matters: determines which DNS instructions are displayed to customers in their dashboard.
More: Client custom domains

Domain routing​

Plain meaning: routing visitors to the correct site based on the requested HTTP host name.
Where you see it: Tenancy > Settings > Routing, setting Routing Mode.
Why it matters: enables subdomains (site1.example.com) and custom domains (client.com). Requires DNS and web server virtual host configuration.
More: Site addresses, domains and DNS

Plain meaning: a Pro feature titled Domain Symlink (Clean URLs) that shortens asset URLs by removing the internal data path (/wp-content/uploads/grabwp-tenancy/{tenant-id}/ becomes /wp-content/).
Where you see it: Tenancy > Pro Settings > Symlink.
Why it matters: produces cleaner asset URLs but requires the PHP symlink() function and specific web server rewrite rules.
More: Web server guide | Pro settings

Domain verification​

Plain meaning: an automated HTTP probe that checks whether a custom domain correctly routes to the customer's site.
Where you see it: the customer dashboard and Waas > Domains.
Why it matters: custom domains must pass verification before they can be designated as the primary site address.
More: A custom domain does not work

E​

Extensions​

Plain meaning: plugins and themes assigned to a specific site.
Where you see it: the Extensions tab of a site, opened via the Plugins & Themes row action under Tenancy > All Tenants. Needs Pro.
Why it matters: allows managing plugins and themes individually per client site without granting site owners full file access.
More: Per-site plugins and themes

F​

Fix URLs​

Plain meaning: a Pro search-and-replace tool that updates old domains and paths inside a site's database tables to its current address.
Where you see it: the Fix URLs tab on a site under Tenancy > All Tenants.
Why it matters: repairs broken image paths, internal links, and serialized options after cloning or domain changes.
More: Fix URLs

G​

GrabWP Restore​

Plain meaning: a standalone companion plugin that restores a full site backup archive onto a WordPress install.
Where you see it: Tools > GrabWP Restore. Deliberately hidden on WordPress Multisite.
Why it matters: replaces the entire WordPress database, uploads, plugins, and themes from a backup archive.
More: Backup and restore | Before you buy

Grace period​

Plain meaning: the number of days a client site remains accessible after a subscription is cancelled before being suspended. Defaults to 7 days; 0 suspends immediately.
Where you see it: Waas > Settings > General, field Grace Period (days).
Why it matters: grants customers time to reconsider cancellation or export data before access is cut off.
More: Free trials and subscriptions

H​

.htaccess block​

Plain meaning: a block of rewrite rules inserted into the root .htaccess file on Apache and LiteSpeed web servers so path-based URLs route to client sites. Named # BEGIN GrabWP Tenancy.
Where you see it: root .htaccess and Tenancy > Status.
Why it matters: must appear before # BEGIN WordPress for path routing to function. Nginx does not use .htaccess and requires manual server block rules.
More: Web server guide | Install GrabWP

Hosting setup​

Plain meaning: a card that checks four hosting points: leftover Multisite settings in wp-config.php, an https site address, HTTPS behind a proxy or CDN, and wildcard subdomains.
Where you see it: Tenancy > Status > Plugin General and the setup wizard's Server check (Base 1.1.15 or later).
Why it matters: some rows offer a one-click fix with Undo, such as Remove these settings or Add HTTPS detection.
More: Hosting setup checks

I​

Plain meaning: how a client site receives plugin or theme files from the main site. Symlinks link directly to existing files; copies duplicate files into the site's directory. Default is symlink.
Where you see it: Tenancy > Pro Settings > Isolation.
Why it matters: symlinks conserve server storage space and automatically receive updates made to the main site; copies provide complete filesystem isolation.
More: Per-site plugins and themes

Isolated MySQL​

Plain meaning: a database isolation mode where a site connects to its own dedicated MySQL database. Needs Pro.
Where you see it: Tenancy > Pro Settings > Database, option Isolated MySQL Database.
Why it matters: provides complete database separation. The operator supplies dedicated database connection credentials per site.
More: Database options

Isolated SQLite​

Plain meaning: a database isolation mode where a site runs on a dedicated SQLite database file. Needs Pro and the PHP pdo_sqlite extension.
Where you see it: Tenancy > Pro Settings > Database, option Isolated SQLite Database.
Why it matters: provides lightweight, fast per-site database isolation without requiring a MySQL server or separate database users.
More: Database options

Isolation level​

Plain meaning: the degree of separation applied to newly created sites. Four levels: Shared, Simple, Advanced, and Custom.
Where you see it: Tenancy > Pro Settings > Isolation, setting Level of isolation for new sites.
Why it matters: determines whether sites share or isolate uploads, plugins, and themes. Applies to newly created sites only.
More: Per-site plugins and themes

M​

Main site​

Plain meaning: the primary WordPress installation where GrabWP plugins are installed and managed by the platform operator.
Where you see it: your primary administrative dashboard domain.
Why it matters: the server configuration, PHP version, and platform settings on the main site serve as the foundation for all client sites.
More: Before you buy

MU-plugin​

Plain meaning: a must-use plugin automatically loaded by WordPress on every request. GrabWP uses wp-content/mu-plugins/mu-grabwp-tenancy.php.
Where you see it: Tenancy > Status, row MU-Plugins Dir Writable.
Why it matters: handles early site detection and routing; missing MU-plugins trigger warning notices in wp-admin.
More: Notices about the MU-plugin or data directory

P​

Path alias​

Plain meaning: a human-readable slug (such as my-shop) used in path URLs instead of the 6-character site ID. Uses lowercase letters, digits, and single hyphens.
Where you see it: Tenancy > Settings > Routing (setting provided by Pro).
Why it matters: makes URLs like example.com/site/my-shop cleaner than example.com/site/abc123.
More: Site addresses, domains and DNS

Path routing​

Plain meaning: routing visitors to client sites using a subfolder URL structure (example.com/{prefix}/{tenant}/). Default prefix is site.
Where you see it: Tenancy > Settings > Routing, setting Routing Mode.
Why it matters: enables multi-site testing and client previews without requiring wildcard DNS or domain configuration.
More: Path URLs (/site/...) show 404 or a wrong page | Web server guide

Per-tenant overrides​

Plain meaning: per-site configuration toggles that override global capability and security settings. Options are Use global setting, Yes, or No.
Where you see it: the Overrides tab on an individual site row. Needs Pro.
Why it matters: lets operators selectively relax or enforce restrictions (such as plugin installations) for specific trusted sites.
More: Site settings and overrides

Plan​

Plain meaning: a subscription product offered to customers containing a recurring price, billing interval, and set of benefits.
Where you see it: Waas > Settings > Plans.
Why it matters: dictates which templates, storage limits, and feature benefits a customer receives upon signup.
More: Plans

Platform domain​

Plain meaning: the primary domain under which WaaS customer subdomains are created (for example, example.com).
Where you see it: Waas > Settings > General, field Platform Domain.
Why it matters: if left empty, the platform operates in path mode and customer custom domains are disabled.
More: Set up WaaS

Preset constants​

Plain meaning: WordPress configuration constants (such as DISALLOW_FILE_MODS or DISABLE_WP_CRON) defined in wp-config.php before GrabWP loads.
Where you see it: Tenancy > Settings.
Why it matters: preset constants take precedence over settings configured in wp-admin, locking those options.
More: Free settings

Provisioning​

Plain meaning: the automated background sequence that clones a starter template, configures site options, sets up subscriptions, and delivers a client site after payment.
Where you see it: Waas > Settings > Provisioning.
Why it matters: executes asynchronously via background jobs; stuck intents can be retried or dismissed by the operator.
More: How WaaS works | Dashboard, activity log and provisioning

Provisioning intent​

Plain meaning: a database record tracking the lifecycle of an individual signup from checkout_pending through completed or failed_terminal.
Where you see it: Waas > Settings > Provisioning.
Why it matters: temporarily reserves the customer's chosen site name for 2 hours (RESERVATION_TTL) while awaiting checkout completion.
More: Statuses | Signup problems

R​

REST API key​

Plain meaning: an authentication secret used to interact with the WaaS REST API via the X-GrabWP-WaaS-API-Key request header.
Where you see it: Waas > Settings > General, under API Keys.
Why it matters: shown only once upon generation; required for integrating external checkouts, portals, or automation tools.
More: Set up WaaS

Restore​

Plain meaning: restoring a site's database, uploads, and configuration from a previously created backup archive. Pro restore executes in 8 steps.
Where you see it: the Restore tab of a site under Tenancy > All Tenants. Needs Pro.
Why it matters: completely replaces the site's active database tables and files with archive contents.
More: Backup and restore

Routing mode​

Plain meaning: the system rule controlling how visitors reach client sites: path, domain, or both (default).
Where you see it: Tenancy > Settings > Routing, setting Routing Mode.
Why it matters: controls whether the platform accepts path URLs, subdomains/domains, or both simultaneously.
More: Site addresses, domains and DNS

S​

Service​

Plain meaning: an optional recurring or one-time add-on product that customers can purchase on top of their base plan.
Where you see it: Waas > Settings > Services.
Why it matters: services maintain their own contract lifecycles (active, past_due, cancelled) alongside base subscriptions.
More: Benefits, services and add-ons

settings.php​

Plain meaning: the configuration file where GrabWP Tenancy Base saves global settings, located at {base}/settings.php.
Where you see it: managed automatically via Tenancy > Settings.
Why it matters: must be writable by the web server user for global settings changes to persist.
More: Free settings

Shared database​

Plain meaning: a database configuration where all client sites share the main WordPress MySQL database, distinguished by table prefixes.
Where you see it: Tenancy > Pro Settings > Database, option Shared Database (with table prefixes). Base always works this way.
Why it matters: simple to configure and requires no extra database user creation, though all sites share common MySQL resources.
More: Database options

Storage driver​

Plain meaning: the filesystem storage engine used for client uploads: local disk storage or s3 object storage. Default is local.
Where you see it: Tenancy > Pro Settings > Storage.
Why it matters: before switching drivers, use Migrate uploads now to copy files, avoiding broken media links.
More: Pro settings | S3 storage

Support diagnostics​

Plain meaning: a summary of the server checks, System Information and the last debug log lines that you copy with Copy diagnostics and paste into a support request.
Where you see it: Tenancy > Status > Plugin General and the setup wizard's Server check (Base 1.1.15 or later).
Why it matters: passwords, keys, salts, emails and file paths are left out, and nothing is sent until you paste it.
More: What to send when you ask for help

Suspended site page​

Plain meaning: the landing page displayed to visitors (HTTP 503) when a client site is suspended due to non-payment or administrator action.
Where you see it: Waas > Settings > Email, template Suspended site page.
Why it matters: replaces site content while keeping the main customer dashboard accessible for account renewals.
More: A customer site says "temporarily unavailable"

Suspension flag​

Plain meaning: a small flag file written to wp-content/grabwp-tenancy/suspended/{tenant_id}.php that signals GrabWP to block access to a suspended site.
Where you see it: on disk in the GrabWP data directory. Suspension reasons include admin, cancelled, trial_ended, and unpaid.
Why it matters: removed automatically when a subscription is renewed, reactivated, or converted to paid.
More: Free trials and subscriptions

T​

Table prefix​

Plain meaning: the unique prefix prepended to all database tables for a client site. In Base, it matches the site ID followed by an underscore (for example, abc123_posts).
Where you see it: in MySQL database managers like phpMyAdmin.
Why it matters: keeps tables for different sites strictly separated inside a shared database.
More: Tenant ID | Database options

Template​

Plain meaning: a pre-configured starter site used as the clone blueprint when provisioning new customer sites.
Where you see it: Waas > Templates.
Why it matters: can be assigned to specific plans, giving customers different design or feature baselines.
More: Templates

Tenant​

Plain meaning: an independent client site served by the single WordPress installation. In technical settings and code, sites are referenced as tenants.
Where you see it: Tenancy > All Tenants.
Why it matters: each tenant has its own isolated content, uploads, and options, with optional dedicated database and extensions in Pro.
More: Create and manage sites

Tenant file safety​

Plain meaning: a check that warns when site admins can install or edit plugin and theme code, which runs on the server and can read the secret keys all sites share.
Where you see it: Tenancy > Status > Plugin General and the setup wizard's Server check, as OK or Unsafe (Base 1.1.15 or later).
Why it matters: it names the setting, wp-config.php line or Pro per-site override that allows code changes.
More: Tenant file safety warning

Tenant ID​

Plain meaning: the unique 6-character identifier (lowercase letters and digits) assigned to every site, such as abc123.
Where you see it: Tenancy > All Tenants and in path routing URLs.
Why it matters: reserved names (admin1, test01, public, system, config, backup) are blocked from use.
More: Create and manage sites

tenants.php​

Plain meaning: the critical mapping file located at {base}/tenants.php that associates domain hostnames and path prefixes with site IDs.
Where you see it: in the GrabWP data directory; managed automatically by GrabWP.
Why it matters: loaded during early boot; if unreadable, GrabWP displays Could not read tenants.php, so nothing was changed. Check the file and its permissions..
More: Where site data lives | Site addresses, domains and DNS

W​

WaaS​

Plain meaning: Website as a Service: the GrabWP Tenancy WaaS plugin that provides billing, customer self-signup, provisioning, and dashboard management.
Where you see it: the Waas menu in wp-admin.
Why it matters: turns a WordPress installation into a multi-tenant website hosting business; requires Base and Pro.
More: How WaaS works

wp-config.php block​

Plain meaning: the early loader code snippet inserted between # BEGIN GrabWP Tenancy and # END GrabWP Tenancy inside wp-config.php.
Where you see it: wp-config.php; reported by the red notice load.php is not included in wp-config.php..
Why it matters: must execute before wp-settings.php so GrabWP can identify the site and switch database prefixes before WordPress initializes.
More: Notice: load.php is not included in wp-config.php | Install GrabWP

WP-Cron​

Plain meaning: the built-in WordPress scheduler for time-based background tasks.
Where you see it: Tenancy > Settings > Performance & Security, setting Disable WP-Cron (enabled by default with help text "Run a server cron job instead.").
Why it matters: disabled by default on client requests to maintain fast response times, requiring an external server cron job to execute scheduled events.
More: Scheduled jobs and server cron | Emails or renewals not running